Shipping & Handling Policy


Generally speaking we process orders within 3-5 business days from the time they were received. However, there may be times when the product you ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. We ship all domestic orders via USPS, FedEx or UPS, unless you have made other arrangements with our customer service department. The shipping charge relating to all orders is based on the total weight of your order. All packages are shipped uninsured, unless you make arrangements to the contrary. While we cannot guarantee when your order will arrive, you can estimate 3-7 business days for your order to arrive in the contiguous United States; 6-10 days for shipments to Hawaii and Alaska and 3-4 weeks for international shipments.

Shipment Address Location

We only ship to known physical addresses. We do not ship to Post Office boxes. Southwest Beverages® is not responsible for packages returned as a result of the recipient being unavailable or the place of business being closed or not available to receive the package when delivered. An additional shipping charge will be incurred for all returned packages.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Southwest Beverages® reserves the right, at any time after receipt of your order, to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Special Delivery Arrangements

Should you require delivery on a weekend, shipment to multiple locations or would like to insure your package, please give us a call and we will do everything we can to comply with your request.

Non-Weather Delays

Southwest Beverages®’ liability for packages delivered beyond its expected reasonable due date that are caused by non-weather delays is limited to the cost of the product shipped.

Delivery Time

All shipments are delivered Monday-Friday, excluding holidays. You may not specify a delivery time for your package as this is determined by your local carrier.

Weather Delays

Southwest Beverages® is not responsible for delays in shipments caused by inclement weather.

Order Cancellation

You may cancel your order at any time prior to shipment preparation upon written notification to Southwest Beverages®.

Shipping & Handling Charge

Our shipping and handling charge compensates us for the cost of preparing, processing and delivering your order.

International Shipments

We have the ability to ship to any country in the world. Additional shipping charges will apply once we have determined what the cost will be. We will notify you at that time so that you may pay for the shipping costs.

Taxes, duties & tariffs

Southwest Beverages® shall automatically charge and withhold the sales tax, if applicable, for orders to be delivered to addresses within the State of Arizona. For orders shipped to other states, you are solely responsible for all sales taxes and other taxes. Customers are responsible for duties, tariffs and taxes on international orders.

Method of Payment

We accept money orders, cashier’s checks, personal checks and most major credit cards (except American Express) All methods of payments must be denominated in US dollars. All checks are payable to Southwest Beverages®. Orders are processed upon receipt of a money order or cashier’s check. For personal checks and company checks, please allow up to seven (7) banking days after receipt for clearance of funds before the order is processed. We will charge a twenty-five dollar (US $25.00) fee on all returned checks.